1. All software and services (the Testi app, notifications service) are provided by Testi Apps Limited (the company), and are on an 'as is' and 'as available' basis with no warranties of any kind. This does not affect your statutory rights.
2. By using Testi app, and providing us with your driving licence number and theory pass number or test reference number, you agree to us to login to the DVSA website with your provided login details and check for driving test cancellations and new available tests.
3. The company has no affiliation with the Driver and Vehicle Standards Agency (DVSA). Subscription to this service does therefore not guarantee to find you an earlier test date.
4. We are not responsible for booking a driving test for you, or changing an existing one. We will never change, book or cancel your booking on your behalf.
5. The correct date of your driving test booking is the one that appears on the DVSA website. The date on the app might be incorrect in some cases, we don't take any responsibility for an inaccurate date that might appear in the app.
6. When using our premium service, we will check the DVSA website periodically and will send you notifications when we find available earlier test slots in your selected test centre(s). We explicitly do not guarantee that you will receive a notification for every test cancellation that occurs or every available test slot that we detect during our monitoring process. Our notification system operates on a best-efforts basis and various factors may affect notification delivery.
7. When we send you a notification about an available test slot, we guarantee only that we observed this slot as available during our most recent check of the DVSA website (typically within the last few minutes). We do not guarantee that this was the first time the slot became available, nor do we guarantee the exact timing of when the cancellation originally occurred. Test slots may have been available for varying periods before our system detected them.
8. Notification delivery may be subject to delays due to network conditions, mobile carrier restrictions, device settings, internet connectivity issues, or other technical factors beyond our control. We cannot guarantee immediate delivery of notifications and cannot be held responsible for delays in notification transmission that may result in missed opportunities.
9. We do not guarantee that any test slot will remain available by the time you receive our notification and attempt to access the DVSA website. Test slots are subject to immediate booking by other candidates, and availability can change rapidly. We do not reserve, hold, or have any control over test slot availability on the DVSA system.
10. Our notifications service is an information service only, providing access to an automated monitoring system that alerts you to potential test availability. It does not guarantee test booking success or slot availability upon your login to the DVSA website.
11. Our premium (paid) account provides you access to our automated notifications service. You can use a premium account on up to 5 devices simultaneously. You can use it until you pass your driving test.
12. The learner driver is responsible for turning up to the driving test, taking the correct documents and ensuring that the car they use is suitable for the test. We cannot be held responsible for any tests cancelled due to reasons that are the responsibility of the learner driver or their driving instructor including, but not limited, to the above learner driver responsibilities.
13. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to cancel your purchase and request a full refund of your payment, within 14 days from purchase, as long as the service is yet to begin. The service starts as soon as we start searching for practical tests for you, which will normally start soon after payment and entry of your preferences.
14. We will record details of usage of the service including, but not limited to, your personal details provided at the time of taking out the services, search times, dates and times that are found.
15. By giving us your details you agree to us passing your information to the DVSA in order to check for earlier tests for you. If you are using our Apple or Google push notification, driving test alerts will be sent to you by our third party communication supplier based in the USA. We will not send them your personal information. All details will be held by us in accordance with the Data Protection Act.
16. Each account purchased from us can only be used to search for practical driving tests on behalf of the owner of the driving licence number that is entered in the driving licence number box on the account preferences form. We reserve the right to suspend accounts without refund where we believe the account is not being used according to this rule. We will make reasonable efforts to contact you before suspending your account.